FAQs

Q: Is there a way for me to get a user manual?

A: Here are all the models' user manuals, please click the model to download.

Remote training collars

1. PD 520S   2. PD 520C  3. PD 520C-TIO  4. PD 520V 

5. PD 525-TIO 6. PD 525V-TIO 7. PD 526  8.PD 526V  

9. PD 526-TIO 10. PD 529   11. PD 529V   12. PD 529-TIO   

13. PD 529V-TIO 14. PD 523 15. PD 523V 16.  PD 518

Anti bark collar

1. PD 258S   2. PD 258V   3. PD 259B   4. PD 218V

For cat collar

1. PC 558   2. PC 558V

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Q: How old the dog can use this dog Training collar?

A: Make sure your dog can understand and follow basic obedience commands like "Sit" or "Stay". It may be worn by PD 526 could be worn by a small, medium, or large dog.

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Q: Once my dog has been trained, is it still necessary for me to keep the collar on him?

A: Occasionally, it may be necessary to reinforce your dog's training by using the receiver.

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Q: Can I use this dog training collar for more than one dog?

A: Yes, you can simply add one or two receiver collars to the system to control two or three dogs, there are three channels available to match the Remote Transmitter.

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Q: What’s the effective distance of this dog training collar?

A: The effective distance can be as far as 1000 meters between the remote transmitter and receiver without obstacles. There is a list of factors, including but not limited to the signal station, magnetic field, obstacle, battery volume, other wireless devices nearby, landform, vegetative cover, etc, will influence the transmission of signals from the Remote Transmitter and the actual effective distance of Remote Transmitter.

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Q: What do I do if my dog’s neck becomes red and irritated?

A: Discontinue use of the dog training collar/systems for a few days. If the condition persists beyond 48 hours, visit the vet. Even if the skin returns to normal, closely monitor your dog’s skin condition.

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Q: Can I attach a leash to the receiver collar?

A: No. this can result in pulling the screw caps (contact points) too tightly against your dog’s neck. Use a separate collar placed above the receiver.

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Q: How can I know when to charge the batteries of the dog training collar?

A: For the remote transmitter, the icon will appear on the LCD screen's right downside. For the receiver collar: if you hear 10 seconds beep, please charge it immediately.

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Q: What is the lifetime of the lithium battery?

A: This lithium battery can be charged 400 times for the remote controller and receiver collar.

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Q: How long can I leave the receiver collar on my dog?

A: The receiver collar is not designed to be worn constantly. We recommend the collar not be worn for more than 8 hours out of every 24 hours. You are advised to examine your dog regularly in case for a long time.

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Q: How long can I process my training session for my dog?

A: To ensure effective training, it's advisable to keep the sessions positive and brief. Ideally, each session should last between 10-15 minutes.

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Q: What are the proper levels of Vibration for my dog?

A: Try to find the best suitable levels of vibration for your dog starting from the lowest level. Excessive levels of stimulation will cause a strong response from your dog.

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Q: Any other better training methods?

A: You can prepare some treats or toys as a training incentive to achieve better training outcomes.

Each time you restrain your dog’s misbehavior, you can tell him what can do and what is not. after several repetitions, your dog understands what you like and what you don't like.

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Q: How long will it take to train my dog well?

A: It takes time to eliminate your dog to an obedience command. Please be patient. Over-quick training may not lead to ideal outcomes.

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Q: If the dog training systems do not work, or my dog does not What should I do if the dog training systems do not work, or my dog does not respond after the correct installation of the dog training systems

A: Make sure the remote transmitter and receiver have enough power to operate.

Check to see if the receiver collar is turned on.

Check the “CH” button on the remote transmitter to ensure signal channels are correctly configured.

Try re-encoding the remote transmitter and receiver collar.

Take off the receiver collar and test all of the three functions work properly.

Make sure the receiver collar is properly worn and the collar can't be too loose.

 

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